Service & Support
With our expert engineers and 24hr customer service
support, we will help keep your container operations moving.
With decades of experience in the container handling industry, RAM’s service engineers will help keep your operations moving.
Our engineers will trouble shoot your equipment to find the root cause, recommend actions and train your staff.
Genuine Spare Parts
Our genuine spare parts are forged with the right qualities, dimensions, and features. Each spare part is rigorously tested to ensure reliability, safety and maximise spreader uptime.
RAM’s global network of spare part hubs pursue the quickest lead time for delivery.
We are committed to helping our clients get the most out of their equipment.
Our upgrades will boost the productivity of your spreader and increase operational safety.
The practical reality is that even the most robust spreader will need maintenance work to avoid costly downtime.
Our expert engineers and service partners, who know every nut and bolt of your spreader, are on hand 24/7 for seamless support and can equip your team with the knowledge to get the most out of your spreader for maximum uptime and productivity. They can also advise on the refurbishment of your equipment.
Aftermarket spare parts are easy to come by, but at what cost? Original RAM spare parts are carefully selected and thoroughly tested for their intended purpose.
Their robust design will withstand the harshest of conditions, allowing longer spreader uptime and optimal performance.
This document highlights the importance of proper maintenance for control valves, relief
valves, and actuators in a container spreader. It also aims to guide port technicians using the RAM Hydraulic Test Bench (RAM HTB) to test their spreader hydraulic components
function and performance.
RAM Technical Support Article
Our aftersales and support team have been reflecting on working through the pandemic – how they have adapted and how they have been able to support our customers through the pandemic.