Newly appointed as RSC’s Quality Manager, Harley Kramer is the man in charge of enhancing and maintaining the quality of products built at the RAM Spreaders manufacturing facility in Changshu, China.
We talk to him in this issue of RAM SPREADERS to find out more about the man and his job.
Born and raised in Sydney, Australia, Harley always had a fascination and passion for engineering since young. In his spare time, he enjoys mountain biking, custom and classic cars and music.
Having excelled at school, Harley followed his passion for engineering and joined Qantas Airways where he studied hard to achieve qualifications as an Aircraft Maintenance Engineer during his service. Subsequently, Harley went on to do his postgraduate studies at Central Queensland University and graduated with a Maintenance Management diploma.
After studies, Harley worked at Hatch where he diversified his skills and took on the role of Maintenance and Reliability Specialist. He went on to manage Hatch’s Condition Monitoring and Inspection business in Australia. In 2014, Harley took on the job of Vendor Quality Surveillance Manager with Hatch and relocated with his family to China at the start of 2015.
Harley has now joined the China facility of RAM Spreaders, bringing with him a wealth of experience in the development and management of quality assurance and quality control. This is complemented by his experience in business improvement and change management. Prior to joining RAM, Harley spent 10 years consulting and assisting clients across a diverse range of industries with business improvement and management projects.
Now, Harley is putting these skills into practice at RAM with his introduction of a quality system. Through conducting a regular “walk-around” quality review workshop for middle managers and supervisors, high standards are maintained during the manufacturing and testing processes.Primarily, Harley’s responsibility is to manage the Quality Assurance/Quality Control team and foster a continuous improvement and defect elimination culture throughout the factory. For which, his frequent interaction with the production and design team has built a more collaborative approach to the manufacturing quality of products.
“My background in aviation has provided me with a solid understanding of the value of effective quality management and the methods and culture required to achieve quality excellence.
It is a great privilege to be able to bring my skills and experience to a great brand with amazing history such as RAM Spreaders. I am excited to be able to work with such a strong and dedicated team of people and to be able to contribute to enhancing the RAM Spreaders’ brand and reputation. This longevity and wealth of experience in the port industry has been further enhanced with RAM becoming the world’s leading lifting accessories supplier as a result of the PEINER SMAG merger.
By further enhancing and supporting a strong quality management system, we are empowered to stay at the forefront of innovation and design while keeping a strong customer focus.“ – Harley Kramer